FIELDCRAFT AI

Every technician, working like your best one.

With our FieldCraft AI model, Olytic creates for you a custom, AI-powered application that you own and your whole team can use to fix more jobs on the first visit and decrease your cost to serve.

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Many complex-equipment service businesses struggle to enable new technicians, expertly diagnose issues, and avoid second truck rolls. This costs money and degrades the customer experience.

Things are different with Olytic’s FieldCraft AI framework:

  • More jobs closed in one visit.
  • New hires ready in days, not years.
  • One experience, no matter who shows up.

Eliminating the second
truck roll

A landscaping equipment company was losing time and money to repeat service visits. Technicians diagnosed complex machines by phone, then arrived without the right part. New techs took years to ramp.

Working alongside their service leadership, Olytic:

  • engineered service history and equipment docs into AI-ready context.
  • connected Claude to that context through a custom application.
  • built a guided tool technicians run before rolling a truck: enter the model and complaint, get a diagnosis and the right parts to bring.

The result: accurate, cheap to run, and easy to use. More jobs are fixed on the first visit, cost per job is down, and the same team does more without adding headcount.

A technician operating a zero-turn mower on turf, the kind of complex equipment FieldCraft AI helps diagnose and service.

“FieldCraft AI is pointing to true north. It will be great for the customer in terms of reduced downtime, but it is going to be much more than that. We are already thinking we can fix some problems without even going out.” Chief Strategy Officer

Our proven path to first-visit fixes

1

Define your service workflows

We map your existing systems, how calls come in, and where diagnosis breaks down today.

2

Transform your data

We transform service history and documentation into data that’s intentionally formatted for both AI and human performance.

3

Build your bespoke application

A guided, branded app shaped around your equipment and workflows.

4

Watch capacity open up

Fix rates climb, ramp time shrinks, your best technicians get freed up.

See what this could look like for your business.

We’ll walk through FieldCraft AI live, then talk about building the same thing around your equipment and history.

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